Written by Diana Yampolsky – (written in 2015)
Since I am (looks like it) a rare kind of a vocal specialist who offers non-surgical voice repair, I get a lot of inquiries about it via e-mails and sometimes phone calls (stress SOMETIMES in the’ phone-call department’). People are writing to me general e-mails, complaining about the occurrence of their nasty symptoms associated with vocal damage, and they want me, via E-MAIL…? to offer them a cure!
When I offer them to speak on the phone and even offer to call them myself to save them money for the long distance phone call, only, to be generous, not even half of those people who inquired and pleaded for help would agree to speak to me. It is about voice, isn’t it…? Wouldn’t you agree?
It seems like people have no concept of phone conversations any longer. So it appears to be that they’re only using their phones for texting and e-mailing.
The voice repair issue is in a manner of speaking, a medical issue (definitely in the majority of cases).
I’m wondering, would it occur those people’s minds to e-mail to the actual doctor and not only to ask him (virtually) to help them, but also would ask the doctor to reveal the previous patient’s files (which should be confidential) to satisfy the curiosity of the new patient and, so to speak, to provide some confidence for those who would inquire…? Somehow, I doubt it. However, after not just one, but numerous inquiries from the same individual, they would never pick up the phone.
I need to hear the person’s voice to determine if it is my case and if I can attend to it.
I need to hear the emotion on the other end and the desire to have their vocal problem solved; and of course, willingness to travel to my office/studio in order to conquer their voice problem. Unfortunately, they don’t go for it most of the time.Some of them, however, do pick up the phone and even make some tentative commitment to come and work on their vocal problem. However, all the problems are different and all of them have the different degree of difficulty.
All my courses and treatments are structured in 10 hour increments, but some people require 20, 30 (or up to even 50) hours of instruction with the application of natural herbal and homeopathic treatment.
In the recent past, I had an e-mail from a person who said that she thoroughly investigated my site, read all of my articles and blogs and came to the decision that I am the one who she would trust to work on her voice. She even had the date set for her arrival to Toronto and was all ready to embark on non-surgical voice repair instruction and treatment. She told me that she’s an older person who has been doing public speaking for years and now, she’s coughing and clearing her throat at all times and also has bleeding vocal cords, which infringes greatly on her public speaking livelihood.
When I’ve seen that e-mail, I replied with first of all, the suggestion to call me and to discuss all of it over the phone; and secondly, I “speculated” that she definitely would need a minimum of 20 (if not all 30) hours of my very unique instruction combined with natural treatment. I, however, “did not even dare” to talk about 30 hours (protocol) at all, and thus only offered her 20.
She became very angry and pointed out that somewhere on my website, she saw that I’m offering 10 hours for under $4000.00 (however, we never post any prices for our courses and or treatments. Go figure where she had gotten that from…?) and that was “good enough” for her. Since that moment, there was absolutely no listening from her side, and therefore, no reasoning from my side I could attribute towards that person.
I even gave her an example that the Dr. B Diet Clinic here in Toronto guarantees 20 pounds of weight loss over one month period of time, provided that the patient would follow the protocol.
For argument sake, let’s say a person needs to lose 50 pounds. Would they hold it against the doctor that they would have to pay for the next 30 pounds to be lost and thus continue attending the clinic for the next 3-5 months to achieve their goal? Would they actually expect to lose all 50 pounds in one month…??
If it was in Russia, in that instance, they would simply call 911 and would commit that person to the mental institution (nevertheless) and I personally would agree with them that it would be the right course of action to do so (lol).
Moreover, on the end, this very person said that she found an opera singer who promised to fix her voice over Skype (note that the person in question was not even a singer) who also promised to “remotely” cure her (pretty severe) voice problem…!!!
On this note, I could only say, Good Luck!
Meanwhile the aforementioned person, was quite happy, as she did not have to spend as much money…?
Whether or not she would get anything out of it remains to be seen. Somehow, I greatly doubt it.She did, however, acknowledge that that opera singer did not sound as good and promising as me, but she was still happy to save the money. Go figure!
Well, maybe these people right and I’m not, and maybe they “won the case”, as they did not leave their couch and did not travel to me for our mutual work on their voice/vocal problem, or maybe next time they would choose a gynecologist to work on their brain problem and would feel happy about it (lol). Who knows…?
But the question, though, remains to be open… WHERE DOES IT LEAVE THEM?
Perhaps on the couch, perhaps feeling right (in their own mind) and in some cases, even happy because they saved the money for the travel and for the instruction and treatment. But guess what… THEY ARE THE ONES WHO HAVE BEEN LEFT WITH ALL THE DAMAGES!!!
So, the “case is adjourned” and may even get “dismissed”; because by the time they will come to their senses (if they ever will), it might be already beyond non-surgical voice repair, where even I would not be able to help.